CALL OR TEXT Mon-Fri 8-5 ET
MCC Field Services
Request a site-work review for MCC installation, equipment surveys, bucket replacement, retrofit support, troubleshooting, or planned maintenance. Availability, location, scope, personnel, and schedule are confirmed in the written proposal.
Discuss Your Field-Service Request
Call or text 307-442-0382 during Mon-Fri 8-5 ET, or email the job details and equipment photos.
Field-Service Scope
| Request | Typical Scope Inputs | Possible Deliverables |
|---|---|---|
| Equipment survey | Lineup, nameplates, condition, missing data, access, and outage limits | Photo record, dimensions, equipment list, and quotation inputs |
| Installation support | Approved drawings, equipment, site safety rules, rigging, power/control work, and startup plan | Defined installation, checkout, or commissioning tasks |
| Bucket replacement / retrofit | Existing bucket, new scope, ratings, controls, outage, and site responsibilities | Removal/installation tasks, wiring changes, checks, and documentation as quoted |
| Troubleshooting review | Failure description, current condition, drawings, photos, alarms, and production impact | Remote review, parts/bucket path, or proposed site visit |
| Planned inspection | Equipment list, maintenance standard, test requirements, outage, and reporting format | Inspection or testing scope specifically listed in the proposal |
Information Needed
- Facility location and site contact.
- MCC manufacturer, model, voltage, and lineup photos.
- Requested work and the condition prompting it.
- Outage window, access, badging, training, and safety requirements.
- One-line, schematics, equipment schedule, and prior reports when available.
- Requested date and any fixed production deadline.
Scope Notes
- No response time, travel coverage, certification, or staffing is assumed until MCC Depot confirms it in writing.
- Testing, studies, engineering stamps, permits, rigging, materials, and after-hours work are included only when listed in the proposal.
- Site work must follow the facility safety program and be performed by qualified personnel.
Request Field Service
Email the facility location, MCC manufacturer and model, requested work, outage window, and available photos or drawings. MCC Depot will review the request and contact you about availability and next steps.